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Police Initiatives
In order to facilitate the applicants at the Police Stations, Front Desks/Reception Rooms have been established throughout Punjab. These Reception Rooms are being run by civilian female and male officials of the I.T. branch. In order to entertain the complaints of the visitors a Complaint Management System (CMS) software is functional, the complainants are issued an E-Tag after receiving their applications. Once the application is entered into the system its follow up is monitored by Senior Supervisory Officers and Provincial...
Police Initiatives
A Provincial Monitoring Room has been established in the Central Police Office, Lahore and is being supervised by AIG/Monitoring, Punjab. All softwares like PSRMS, CRMS, HRMIS, Front Desks, CMS etc. which are under the use of Punjab police are monitored here in CPO. I.T. qualified and trained civilian staff has been posted to monitor the regular progress/status of different systems so that analysis and reports are readily available whenever required on daily basis.  Similarly Control Rooms have been established at the regional and...
Police Initiatives
One of the initiatives of Punjab Police is the establishment of an integrated IGP Police Complaint Center. Previously the complaints were received through post or a person had to travel to Lahore to submit his complaint in person at the Inspector General of Police office. This initiative aims at receiving complaints through SMS and voice calls on a short code (1787). Moreover, complaints are also received online as well as through emails.  A dedicated team of young IT professionals has been deputed to handle these complaints in an...
Police Initiatives
This facility is fully operational at the provincial, regional and district level police offices of Punjab. All conferences throughout Punjab with RPOs, CPOs and DPOs, are held on this system on a notice of few minutes by the IGP Punjab. This system has proved to be highly efficient, time and resource saving.         
Police Initiatives
With the electronic and social media explosion in Pakistan during the last decade, Police has been subjected to a lot of pressure since negative reporting against the department was not being responded to adequately. In this regard to publish/broadcast the point view of department, a Media Control Room has been set-up in which all the electronic channels and social media is being monitored round the clock. Any news item which is aired about the Punjab Police is responded by the DPR Branch immediately. This branch has been revamped...
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IGP Police Complaint Center
IGPPoliceComplaintCenter
1787
Call / SMS
Statistics
TotalComplaints
319,031
Total Complaints
Disposed
309,719
Disposed
Redressed
241,580
Redressed
InProcess
9,312
In Process
In Case of an Emergency,
Call
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September 23, 2022
انسپکٹر جنرل پولیس پنجاب فیصل شاہکار نے کہاہے کہ ٹریفک قوانین کی پابندی کروانے کے ساتھ ساتھ شہریوں کیلئے ڈرائیونگ لائسنس کی باآسانی فراہمی پنجاب پولیس کی اولین ترجیح ہے اور اس سلسلے میں مناواں لائنز میں سی ٹی پی ایل سمارٹ7/ 24 لائسنسنگ سنٹرکا قیام شہریوں کیلئے خصوصی سہولت کا باعث بنے گا جہاں شہری ہفتے کے ساتوں...
September 23, 2022
MUZAFFARGARH: Police on Thursday registered a case and arrested two men who allegedly kidnapped a nine-year-old boy and killed him after gang-rape at Jatoi Tehsil near Jallo Saho Mor. Reports said Ameer Moavia, a class-II student at a government school, went missing two days back and later he was found murdered...
September 23, 2022
Inspector General Police Punjab Faisal Shahkar on Thursday said that establishment of City Traffic Police Lahore (CTPL) smart 24/7 licensing center in Manawan Lines was a special facility for provision of driving license to citizens on fast track. He directed that the process of issuance of driving license should...