IG Punjab inaugurates new social media monitoring unit at Central Police Office.
Social Media Monitoring Unit has been inaugurated for timely delivery of necessary information to public and immediate solution of citizens' problems.
Punjab Police is paying special attention to address issues of people and provide information to them through social media . IGP Punjab
In addition to providing modern facilities to PROs, training workshops for capacity building should also be conducted. Rao Sardar Ali Khan
Inspector General of Police Punjab Rao Sardar Ali Khan has said that effective use of social media platforms is essential for prompt delivery of necessary information and immediate solution of problems faced by the citizens. Special attention should be paid to timely addressal of public issues received on Twitter, Facebook, Instagram and other sources. IGP directed the staff of social media to intensify efforts to monitor and address issues of public. He emphasized upon propagation of public welfare projects of Police in every district especially Police Service Centers. He directed to provide modern facilities to PROs in ranges, districts and units and also hold training workshops for their capacity building so that they could expedite public service delivery. He gave these instructions to officers during inauguration of Social Media Monitoring Unit at the Central Police Office.
PPIO / DIG Operations, Punjab Sajid Kiyani while briefing IG Punjab about working of Social Media Monitoring Unit said that Punjab Police is paying special attention for resolution of problems of people and quick provision of information to them through social media. In this regard, immediate response is taken from the relevant Range and district on public issues and complaints on Social Media like Twitter, Facebook and Instagram. He further said that working of PROs of all regions, districts and units has been interconnected through modern system so that more effective information sharing as well as police action on complaints lodged by citizens could be made fast track. IGP Punjab termed the Social Media Monitoring Unit as an important addition to the solution of public problems and transmission of information. Rao Sardar Ali Khan also directed to take immediate action and keep the citizens aware of progress made on their problems. He also stressed upon to improve public service delivery in the light of feedback of citizens. Additional IG Operations Sahibzada Shehzad Sultan and other officers were also present on the occasion.
(Handout No. 215)
Director Public Relations
Punjab Police
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