IG Punjab Dr. Usman Anwar is engaged in solving the problems of the citizens, set up an online court on holiday.
Inspector General Police Punjab Dr. Usman Anwar is busy day and night to solve the problems of the citizens, in continuation of which the IG Punjab has set up an online court in the Central Police Office on a holiday. Dr. Usman Anwar personally checked the redressal process of citizens' complaints received at 1787 Complaint Center and gave a deadline for immediate resolution of the problems while seeking the response from the concerned supervisory officers on the delay in processing.
IG Punjab spoke to Aftab, a citizen of Gujranwala and got an update about his problem, after which he gave instructions to the concerned SDPO of Gujranwala through telephone and assigned task of solving citizen's problem as soon as possible. IG Punjab directed to ensure recovery of the said citizen. IG Punjab directed the RPOs and DPOs to immediately redress the complaints sent by 1787 Complaint Centre. Dr. Usman Anwar said that the RPOs and DPOs should take immediate action on the requests sent from 1787, give relief to the citizens. IG Punjab further said that those responsible should prepare themselves for departmental and legal action in case of deliberate delay, negligence or laziness.
(Handout No. 358)
Syed Mubashar Hussain
Director Public Relations
Punjab Police
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